FREQUENTLY ASKED QUESTIONS

    Purchases made on the site will appear as  Wildfire Marketing or Wildfire

We offer payments to load your wallet by way of Etransfer from any Canadian Financial institution and Visa or Mastercard Credit card payment transaction all transactions are SSL encrypted and very secure and reliable system. If you encounter any trouble with the payment process, please contact us via email ([email protected]) and our support team will be happy to assist you.

We only remove ads that are against our Rules and Terms and Conditions. In such cases, refunds are not issued.

There are no refunds for ads once they are placed. If you have $50 or more in your wallet you can request a payout to your Canadian bank account by way of Etransfer.

No.this site is not a review board, please do not post any reviews, nor link to any reviews other than from our review board forum.exciteme.ca.

We offer FREE lifetime update for all of our products. You’ll will be received the update notice in the theme admin. Also we will inform updates through email and our social channels.

Yes, you are free to use our themes on as many websites as you like. We do not place any restrictions on how many times you can download or use a theme, nor do we limit the number of domains that you can install our themes to.

We caution all buyers to ask questions first about the products they are planning to purchase wheather physical products or digital products. We ask that you strive to work out any issues directly with the seller. If there is an issue that can not be settled directly with the seller then you can ask our admins to look into the matter. You can send info about the dispute to [email protected] and include your user id and the seller id and  clear information about the issue and we will look into it.